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Your leads aren't the problem. The response time is.

Med spa shoppers ask the same handful of questions before they book: unit pricing on Botox, syringe pricing on filler, package pricing on laser, and they ask at 9pm on a Tuesday, not during business hours. Whoever answers first usually gets the consult.

Speaks treatment menu fluently

Explains unit-based Botox pricing, filler by syringe, and laser package tiers accurately, within the guardrails you set.

Qualifies before it books

Confirms treatment interest, area, and budget range so your injectors' calendars fill with consult-ready patients.

Follows up on expired specials

When a promo inquiry goes cold, CareCloser re-engages automatically instead of letting it disappear into an unanswered thread.

See It In Action

A real med spa inquiry, handled

This is the kind of after-hours message that used to wait until morning, now it doesn't.

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CareCloser Online now
Hi, how much is Botox for forehead lines?
Visitor
Great question! We price Botox per unit at $14/unit, and forehead lines typically run 10-20 units depending on your goals. Want me to check pricing with an injector for your specific case?
CareCloser · just now
Yes please. Do you have anything open this week?
Visitor
I have Thursday at 3:30pm or Saturday at 11am with Nurse Practitioner Erin. Which works better for you?
CareCloser · just now
FAQ

Questions med spa practices ask

Yes. We train it on your exact price list, per unit, per syringe, or per package, so it never guesses or misquotes.

Yes, CareCloser can route by injector or treatment focus if your practice books that way, and default to "first available" if it doesn't matter.

No. It handles your website chat plus Instagram and Facebook DMs, WhatsApp, Telegram, SMS, and email, so an injectable or laser inquiry that comes in through any channel, at any hour, still gets a fast reply in your practice's voice.

It tells the patient it will check with the team, captures their question and contact details, and routes the conversation to your staff. It won't guess or invent an answer to keep the chat going. Anything that needs an injector's clinical judgment goes straight to your team.

Most practices are live within a week. You share your treatment menu, pricing, and booking rules once during onboarding, we handle the training, the channel connections, and the calendar sync, and you approve everything before it goes live.

Yes. Conversations and lead data are encrypted in transit and at rest, with role-based access controls built for healthcare-adjacent businesses. Aesthetic inquiries are personal, and they're treated that way.

Yes. You set the pricing it can quote, the claims it can't make, and the tone it uses before it goes live, and every transcript is logged so you can review conversations and fine-tune its responses over time.

Ready When You Are

Stop losing injectable inquiries after hours.